After your order is complete, it takes us 1 to 5 business days to process your order and get it ready for the shipping center, if there's a lack of inventory from your nearest location, we will ship your order from our main fulfillment center overseas where we stock a large quantity of the products, shipping is also based on your location, please expect 3 to 4 weeks after order processing to receive your package depending on your location and shipping option.
(Business days are Monday-Friday. Public holidays excluded. All delivery time frames are an estimate only.)
Your order may be subject to customs clearance procedures, which may cause delays beyond the above-mentioned delivery estimates. This may result in your order being rejected at customs. Your order may also be subject to import duties and taxes which are assessed once the shipment reaches your country. We are not responsible for any custom clearance charges or delivery delays; you should contact your local postal provider for more information
If the shipping address is incorrect you need to email us within 30 minutes of placing the order. We cannot 100% guarantee the changes will go through. Please ensure you review your order before confirming your purchase.
If your order was dispatched to incorrect address as entered in your details, we will need to wait until the order is returned to us before we can process a replacement. We cannot guarantee a return will be received due to local postal procedures.
Please note: Your shipping address must be entered in English.
Send us an inquiry via our Contact Us page or email us at info. So our customer service team can help you as fast as possible, please include your order number, your full name, shipping address, image of the product you received and the issue with your order.
Send us an inquiry via our Contact Us page or email us at info@VanishPolish.com So our customer service team can help you as fast as possible, please include your order number, your full name, shipping address and reason for return/refund. To be eligible for a return/refund, your item must be returned at the buyers cost.
The products must be in unused and in the same condition that you received it. It must also be in the original packaging.
At VanishPolish™ we are aware that all information collected on our website must always be transferred securely, stored safely and will not be given out to third parties. Cookies are used to improve your experience of our website, but you will always remain anonymous when shopping at VanishPolish™.
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